TIME2INCOME Terms of Service
Last Updated: 8 November 2026
These Terms of Service ("Terms") govern access to and use of TIME2INCOME, a global marketplace designed to connect people seeking services, flexible work and professional opportunities with individuals and businesses offering skills and services.
TIME2INCOME is operated by Suraj Sah under the business name TIME2INCOME.
These Terms are a working draft and are subject to legal review and final approval by the operator before being used as binding contractual terms.
1. Operator Information
Platform Name: TIME2INCOME
Operator: Suraj Sah
Business Name: TIME2INCOME
Business Address: RAMI PARK, DINDOLI, SURAT, GUJARAT, INDIA - 395010
Website: https://time2income.com
Support Email: [email protected]
For questions regarding these Terms, contact [email protected].
The operator's legal form, registration particulars and any legally required grievance contact details must be verified before final publication.
2. Acceptance of These Terms
By accessing or using TIME2INCOME, you acknowledge that you have read these Terms.
Where legally required, the platform will request your explicit acceptance before account registration or use of restricted features.
If you do not agree with the applicable Terms, you should not use the relevant services.
The operator may update these Terms as the platform develops, subject to applicable notice and consent requirements.
3. Eligibility and Age Requirements
You may use TIME2INCOME only if:
- You are legally capable of entering into an agreement in your jurisdiction.
- You meet the applicable minimum age requirements.
- You can legally use the services offered in your country.
- You provide accurate registration and profile information.
Users below the applicable legal age must not independently use services that require adult contractual capacity.
Additional age, identity or eligibility checks may apply to certain services or countries.
4. Account Registration and Security
Users are responsible for:
- Providing accurate and current registration information.
- Keeping account credentials confidential.
- Protecting access to their email address and verification methods.
- Updating incorrect profile information.
- Not sharing or transferring accounts without authorization.
- Informing support if they suspect unauthorized account access.
You must not create accounts using another person's identity without lawful authorization.
TIME2INCOME may restrict accounts where there is credible evidence of fraudulent registration, unauthorized access or misuse, subject to applicable law and appropriate review.
5. User Roles and Marketplace Participation
TIME2INCOME is intended to support different marketplace activities. Users may participate as:
- Customers seeking services.
- Service providers offering professional skills.
- Freelancers seeking or providing work.
- Task owners publishing work requirements.
- Individuals or businesses exploring professional opportunities.
A user may perform multiple roles through the same account where the relevant features permit it.
Users are responsible for understanding the requirements and responsibilities associated with each activity.
6. User Profiles and Information Accuracy
Users must ensure that information published on their profiles is accurate, lawful and not misleading. Providers are responsible for the accuracy of:
- Skills and qualifications.
- Professional experience.
- Service descriptions.
- Pricing and rates.
- Availability.
- Service areas.
- Languages.
- Portfolio material.
- Contact and business information.
Users must not falsely claim qualifications, licences, certifications, identity approval or professional experience.
Users must not upload photographs, documents or other content that they do not own or have permission to use.
7. Identity Documents and Verification
Where identity verification is required, users must submit valid and genuine documents through the designated platform process.
Submitting an identity document does not automatically mean that an account or identity has been verified. Verification is subject to the platform's review procedures. An identity-reviewed badge or status may be displayed after successful review.
Users must not:
- Submit forged or altered documents.
- Submit another person's identity document without lawful authorization.
- Misrepresent verification status.
- Attempt to manipulate identity-review procedures.
Verification does not guarantee a user's skills, conduct, financial reliability or quality of service.
Before publishing a provider profile, users must submit a selfie for private review. A provider profile may be published while review is pending, the identity-reviewed badge appears only after approval. If a submission is not approved, the user may submit a new selfie. Further details are in the Privacy Policy.
The handling and retention of identity documents are described in the Privacy Policy.
8. Platform Services and Marketplace Role
TIME2INCOME provides a digital platform that helps users discover service providers, publish tasks, submit offers and request bookings.
Unless expressly stated otherwise, TIME2INCOME is a marketplace intermediary and does not itself provide the professional services offered by independent providers.
A service relationship is formed between the relevant customer and provider when they independently agree to proceed.
TIME2INCOME is not automatically:
- The employer of a provider.
- The employee of a customer.
- A partner or joint venture participant in a user's service arrangement.
- The agent of either party.
- The guarantor of a particular service outcome.
The actual legal classification of the platform and its users remains subject to applicable law and the real nature of their relationship.
9. Finding Services and Contacting Providers
Users may browse published provider profiles and use available search and filtering features. Search results may depend on factors such as:
- Relevant skills and categories.
- Service location.
- Language.
- Provider profile information.
- Identity-review status.
- Reviews and ratings.
- Availability of platform information.
The platform may modify its search and ranking systems over time.
Search placement does not constitute a guarantee or endorsement of a provider. Users should independently assess whether a provider is suitable before entering into a service arrangement.
10. Tasks, Offers and Bookings
Users may publish tasks and submit offers or booking requests through available marketplace features.
A booking request is not confirmed merely because it has been submitted. A booking becomes confirmed only when the relevant provider accepts it through the applicable platform process.
Before work begins, the customer and provider should agree on:
- Scope of work.
- Deliverables.
- Price and payment method.
- Schedule and deadlines.
- Service location or remote delivery.
- Materials and other necessary requirements.
- Cancellation arrangements.
Users are responsible for ensuring that their agreements are clear and lawful.
TIME2INCOME does not guarantee that a task will receive an offer or that a booking request will be accepted.
11. Task Duration, Editing and Deletion
The current marketplace task rules provide:
- Open task listings may expire under marketplace rules.
- A task owner may edit an open task once.
- A task owner may delete an open task, subject to applicable platform restrictions.
- Listing expiry or removal does not determine retention of related bookings, messages, payment records, backups or audit data.
The operator may update task-management rules when necessary, subject to appropriate notice and applicable law.
Users should retain any information they reasonably need before a task is deleted.
12. User Responsibilities
12.1 Customer Responsibilities
Customers should:
- Provide clear and accurate task requirements.
- Review provider profiles before making requests.
- Agree on pricing and deliverables before work starts.
- Communicate respectfully.
- Make agreed payments directly to providers where applicable.
- Avoid unlawful or misleading requests.
- Confirm completion accurately.
12.2 Provider Responsibilities
Providers should:
- Describe their skills and services honestly.
- Provide accurate rates and availability.
- Deliver agreed work professionally.
- Communicate material changes to customers.
- Avoid misleading claims or false qualifications.
- Respect customer privacy.
- Comply with applicable licences, laws and professional standards.
12.3 Responsibilities of All Users
All users must:
- Use TIME2INCOME lawfully.
- Respect other users.
- Avoid fraud, harassment and discrimination.
- Protect confidential information.
- Avoid misuse of the platform.
- Comply with applicable policies and laws.
13. Fees and Task-Action Payments
13.1 Free Features and Promotional Tokens
Creating an account and exploring the marketplace are free. Eligible accounts receive a one-time 100 T2I promotional welcome reward. T2I purchases, cash withdrawal and transfers to external wallets are not currently available. Internal transfers between signed-in users may be available when enabled in My Wallet.
- Browsing available task summaries.
- Reopening task details that you have already unlocked.
- Saving a generated profile and downloading an original file you uploaded.
13.2 T2I Task-Action Costs
While the T2I wallet feature is enabled, the following actions deduct T2I from your available wallet balance. T2I purchases are not currently available, so no token-purchase payment will be collected:
- Posting a task: 1 T2I.
- Opening the details of a task for the first time: 1 T2I.
- Reopening the same unlocked task: free.
- Publishing a provider profile: 1 T2I, updating an already-published profile does not charge again.
- Downloading a generated profile: 1 T2I after confirmation.
The T2I charge for an action is shown before confirmation. If a separate payment is required, the amount, supported currency, applicable taxes and checkout conditions must be displayed before payment confirmation.
A separate platform booking-acceptance fee may also apply. If applicable, the fee is shown before confirmation and is separate from the service price agreed between the customer and provider.
When enabled, internal T2I transfers are made between signed-in TIME2INCOME users using wallet codes. Transfers may be immediate and irreversible, users should check the recipient and amount before confirming. T2I cannot be withdrawn or converted to cash.
13.3 Separate Service Payments
Task-action fees are separate from the price agreed between a customer and a service provider.
TIME2INCOME does not currently collect or release payments for service bookings and does not currently provide escrow for such payments.
Customers and providers are responsible for agreeing on and completing their service-payment arrangements.
13.4 Payment Processing
Where task-action checkout is enabled, payments may be processed through Razorpay. Payment processing is subject to the payment provider's applicable terms and policies.
Users must not attempt fraudulent transactions, payment manipulation or unauthorized charge activity.
13.5 Taxes and Payment Records
Applicable taxes, invoices and payment records will be handled according to the platform's actual payment configuration and applicable law.
The operator must confirm the final tax treatment and supported currencies before enabling paid checkout.
14. Failed Payments, Refunds and Cancellation
Task-action payment failures, duplicate charges, refunds and cancellations will be handled according to the applicable Refund & Fee Policy.
Users should contact [email protected] with the relevant transaction or order reference if they experience a payment issue.
No refund should be represented as guaranteed unless the applicable policy or law provides for it.
Service-booking cancellations and payment disputes between customers and providers are separate from TIME2INCOME task-action fees.
The operator must publish a complete Refund & Fee Policy and Cancellation Policy before accepting paid transactions.
15. User Content and Intellectual Property
Users retain ownership of content they lawfully create and upload, subject to third-party rights.
By submitting content to TIME2INCOME, users authorize the platform to host, store, display, reproduce and process that content as reasonably necessary to operate the relevant marketplace features.
This permission must be limited to the purposes of providing and improving the service and must respect applicable privacy and intellectual property laws.
Users must not upload content that:
- Infringes another person's intellectual property.
- Contains unlawful or misleading material.
- Violates another person's privacy.
- Contains malicious code or harmful files.
- They are not authorized to distribute.
Applicable intellectual property laws protect TIME2INCOME (SURAJ SAH), its branding, software, logos, design elements and original platform materials.
The TIME2INCOME name and platform materials must not be copied, misrepresented or used commercially without appropriate authorization.
16. Reviews, Ratings and Feedback
Users may submit reviews or feedback where the platform provides that feature.
Reviews must:
- Reflect genuine experiences.
- Be honest and relevant.
- Avoid false statements and fabricated experiences.
- Not contain threats, harassment or private information.
- Not be manipulated through paid or fake activity.
TIME2INCOME may review or restrict content that violates platform rules, subject to applicable law and appropriate procedures.
Reviews and rankings do not constitute a guarantee of future performance.
17. Prohibited Activities
Users must not use TIME2INCOME for:
- Fraud, scams or financial deception.
- Impersonation or identity theft.
- Illegal services or unlawful transactions.
- Human trafficking, exploitation or forced labour.
- Harassment, threats, abuse or discrimination.
- Spam or deceptive advertising.
- Fake reviews or manipulated ratings.
- Unauthorized collection of personal information.
- Distribution of malicious software.
- Intellectual property infringement.
- Circumvention of security or verification systems.
- Misleading job, service or investment opportunities.
- Activities prohibited by applicable law.
The operator may publish additional category-specific restrictions and Community Guidelines.
18. Safety and User Conduct
Users should take reasonable precautions when interacting with other marketplace members. For in-person services, users should consider:
- Confirming the other party's identity.
- Agreeing on the location and schedule.
- Sharing relevant arrangements with a trusted person where appropriate.
- Avoiding unsafe or unlawful requests.
- Keeping appropriate records of agreements.
Users should not share passwords, OTPs or sensitive account credentials.
TIME2INCOME may provide reporting tools and support channels to help users raise concerns.
The platform does not guarantee that every interaction will be safe or that every user will behave appropriately.
18.1 Notifications and Nearby Alerts
- Users can view in-app notifications through the notification bell. Browser notifications are optional and require the user's permission on each device, declining permission does not prevent access to in-app notifications.
- Users may choose which booking, task-offer, booking-chat and wallet updates can be sent as browser notifications, and may set account-wide quiet hours. Quiet hours defer eligible browser notifications but do not prevent viewing in-app notifications.
- Nearby task and provider alerts use separate location and category choices. If enabled, matching categories may be notified first within an approximate 15 km area, followed by other opted-in nearby users about 30 minutes later. This timing and delivery are not guaranteed.
- Browser notifications may appear on a device's lock screen or other notification surfaces according to its settings. Users can manage browser permission separately on each device and can turn off nearby alerts in Profile settings.
- Additional information about notification and location data is provided in the Privacy Policy.
19. Privacy and Personal Information
Use of TIME2INCOME is also subject to the platform's Privacy Policy.
The Privacy Policy explains the categories of information handled, purposes of processing, service providers, retention practices and available privacy requests.
Users should review the Privacy Policy before providing personal information or uploading documents.
In the event of a conflict between these Terms and mandatory privacy requirements, applicable law will prevail.
Privacy-related requests may be sent to [email protected].
20. Third-Party Services and Links
TIME2INCOME may use third-party services to provide its functionality, including authentication, storage, payment processing, hosting and other technical services.
Such services may be subject to their own terms and privacy policies.
TIME2INCOME is not responsible for independent third-party websites or services, except to the extent responsibility cannot lawfully be excluded.
Users should review third-party terms before using external services.
21. Complaints and Marketplace Disputes
Customers and providers should first attempt to resolve service-related disagreements through clear and respectful communication.
For platform-related complaints, account issues, task-action payment problems or suspected misuse, contact [email protected].
When contacting support, provide:
- Your registered email address.
- The relevant task, booking or transaction reference.
- A clear description of the issue.
- Supporting information where appropriate.
TIME2INCOME may review reports and take action within the scope of its platform responsibilities.
The platform does not guarantee resolution of private commercial disputes between users.
Nothing in these Terms removes any statutory rights or remedies available to users.
22. Account Suspension and Termination
TIME2INCOME may restrict, suspend or terminate access where there is a reasonable basis to believe that a user:
- Violates these Terms.
- Uses false identity information.
- Engages in fraudulent or unlawful conduct.
- Harasses or threatens other users.
- Misuses payment or verification systems.
- Creates security or safety risks.
- Repeatedly abuses platform functionality.
Where appropriate and legally permitted, users may be notified of the reason for restrictions and given an opportunity to respond or appeal.
Users may contact [email protected] to request account closure or deletion. Requests must be verified and assessed for applicable legal obligations and valid legal holds.
Account deletion does not necessarily result in immediate deletion of all records. Certain records may need to be preserved where required by law or a valid legal hold applies. The request-tracking workflow and final retention schedule remain under review and must be completed before these draft Terms are published.
The relevant retention details are explained in the Privacy Policy.
23. Platform Availability and Changes
TIME2INCOME may introduce, change, suspend or discontinue features as the platform develops.
The operator will make reasonable efforts to maintain service availability but does not guarantee uninterrupted or error-free access.
Maintenance, technical failures, connectivity issues, third-party service interruptions and other circumstances may affect availability.
Where required, users will be informed of material changes.
24. Disclaimers
To the extent permitted by applicable law:
- TIME2INCOME is provided on an availability basis.
- Marketplace listings and user-provided information are not automatically verified in every respect.
- A verification badge does not guarantee professional competence.
- Reviews do not guarantee future service quality.
- The platform does not guarantee a particular number of customers, tasks, offers, earnings or business opportunities.
- Users are responsible for independently evaluating other users and their agreements.
Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.
25. Limitation of Liability
To the extent permitted by applicable law, the operator will not be responsible for indirect or consequential losses arising from:
- Independent agreements between users.
- A provider's failure to deliver agreed work.
- A customer's failure to fulfil agreed obligations.
- User-generated content or inaccurate profile claims.
- Third-party service interruptions.
- Unauthorized conduct by other users.
The operator's liability, where applicable, remains subject to mandatory legal requirements.
Nothing in these Terms excludes liability for matters that cannot lawfully be excluded or limited.
Any final monetary liability cap or exclusion must be reviewed and expressly finalized by qualified legal counsel before publication.
26. Indemnification
To the extent permitted by applicable law, users may be responsible for losses, claims or reasonable costs arising from their unlawful conduct, material breach of these Terms or infringement of third-party rights.
The operator must not rely on a clause to exclude rights or protections that cannot legally be waived.
27. Governing Law and Jurisdiction
These Terms are intended to be governed by the laws of India, subject to mandatory legal protections applicable to users in their respective jurisdictions.
The final jurisdiction and dispute-resolution provisions must be reviewed and finalized by qualified Indian legal counsel.
Nothing in this clause prevents a user from exercising mandatory consumer, privacy or other statutory rights in a competent forum.
28. Changes to These Terms
TIME2INCOME may revise these Terms when its services, commercial model, security requirements or legal obligations change.
The updated version will be published on the official website with a revised Last Updated date.
Where required by law, material changes will be communicated to users and fresh acceptance will be obtained where necessary.
Continued use of the service will be treated in accordance with applicable notice and consent requirements.
29. Electronic Communications
The operator may communicate with users through registered email addresses, platform notifications or other available communication channels.
Users are responsible for keeping their contact information current and checking relevant platform communications.
Electronic acceptance and communications will be handled in accordance with applicable law.
30. Severability
If a provision of these Terms is found invalid or unenforceable by a competent authority, the remaining provisions will continue to apply to the extent permitted by law.
31. No Waiver
A failure or delay by the operator to exercise a right under these Terms does not automatically waive that right.
32. Entire Agreement
These Terms, together with the applicable Privacy Policy and other policies expressly incorporated into them, describe the intended rules governing use of TIME2INCOME.
Where different policies address different subjects, they should be read together. Mandatory legal requirements prevail over inconsistent contractual provisions.
33. Contact and Support
For questions about these Terms, marketplace use, complaints or account-related assistance:
TIME2INCOME Support Team
Email: [email protected]
Website: https://time2income.com
Operator: Suraj Sah
Business Name: TIME2INCOME
Business Address: RAMI PARK, DINDOLI, SURAT, GUJARAT, INDIA - 395010
Important Publication Notice
This document is a working draft and is not final legal advice or a final binding agreement.
Before activating these Terms as legally binding, the operator must:
- Verify the operator's legal form and business registration particulars.
- Confirm minimum user age and eligibility rules.
- Finalize the task-fee, supported-currency and tax structure.
- Publish the Refund & Fee Policy and Cancellation Policy.
- Finalize moderation, complaint, suspension and appeal procedures.
- Review identity-document collection and retention provisions.
- Finalize liability, indemnification and jurisdiction clauses.
- Confirm applicable Indian consumer, privacy, e-commerce and intermediary-related obligations.
- Obtain qualified Indian legal review.
- Implement an appropriate user acceptance and record-keeping process.
TIME2INCOME
A marketplace for time, skills and opportunity.
Operated by Suraj Sah